Difference between revisions of "FAQ"

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(How do I reset my password?)
 
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==How to change your nickname?==
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==How can I change my nickname?==
To change your nickname in the game, just write a new nickname in the nickname bar in the main page.<br />
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To change your nickname in the game, just type a new one in the nickname bar on the main page.<br />
  
 
[[File:changenick.png]]<br />
 
[[File:changenick.png]]<br />
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==How do I reset my password?==
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If you've lost your password, click on the "Forgot password?" button on the login page:
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[[File:Forgotpass.png|555px]]
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Next, enter the e-mail address you used for registration in the game and click on "Send". A link for resetting your password will be sent to your e-mail.
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[[File:Changepass.png]]
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==How do I switch to full screen mode?==
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Press F11 or alt+enter to open the game in full screen.<br />
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To switch back to normal, press F11 or alt+enter again or press Esc.
  
 
==How do I empty cache and delete cookies?==
 
==How do I empty cache and delete cookies?==
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==How do I make a screenshot and send it to the Administration in case a mistake is found?==
 
==How do I make a screenshot and send it to the Administration in case a mistake is found?==
1.Press the button PrintScreen (PrtScr) on the keyboard.  
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1.Press the button PrintScreen (PrtScr) on the keyboard. <br>
2.Open any graphic editor, or example: PAINT, File - New, Edit - Insert, File - Save as.  
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2.Open any graphic editor, or example: PAINT, File - New, Edit - Insert, File - Save as. <br>
3.Upload your picture to any file hosting - http://imageshack.us// - as an example.  
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3.Upload your picture to any file hosting - http://imageshack.us// - as an example. <br>
4.Copy the picture link and paste it into your message.
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4.Copy the picture link and paste it into your message.<br>

Latest revision as of 12:39, 13 December 2016

How can I change my nickname?

To change your nickname in the game, just type a new one in the nickname bar on the main page.

Changenick.png

How do I reset my password?

If you've lost your password, click on the "Forgot password?" button on the login page:

Forgotpass.png

Next, enter the e-mail address you used for registration in the game and click on "Send". A link for resetting your password will be sent to your e-mail.

Changepass.png

How do I switch to full screen mode?

Press F11 or alt+enter to open the game in full screen.
To switch back to normal, press F11 or alt+enter again or press Esc.

How do I empty cache and delete cookies?

In order to empty the cache in the Internet Explorer:

  • Open the menu "Service" in the upper part of the browser and choose "Options".
  • Open the tab "General" which is located in the upper part of the dialogue box.
  • Under the title "Temporary Internet files" press the button "Delete files".
  • Set a flag "Delete the content".
  • Press the button "OK".

In order to empty the cache in the Mozilla Firefox:

  • Open the menu "Tools" in the upper part of the browser and choose "Options".
  • Choose the tag "Advanced", sub-tab "Network".
  • Click "Clear now" near "Limit cache to хх Mb of space".

To delete cookies enter the menu "Tools", choose "Options" and in the tag "Privacy" — "clear your recent history" or "remove individual cookies".

In order to empty the cache in the Google Chrome:

  • Open the menu "Customise" in the upper part of the browser(image of spanner) and choose "Options".
  • Open the tab "Under the Hood" which is in the upper part of the dialogue box..
  • Press the button "Clear browsing data..." and in the new dialogue box put a check mark near "Empty the cache".
  • Press "Clear browsing data".

In order to empty the cache in the Safari:

  • On the tool panel of the browser open the menu "Safari".
  • Choose "Empty Cache" .

In order to empty the cache in the Opera:

  • In the left upper corner press Menu.
  • Choose "Delete private data".
  • In the dialogue box press "Detailed settings", put a check mark near CACHE and press "Delete".

To delete cookies in the same dialogue box put a check mark "Delete all cookies" and press "Delete".

How do I make a screenshot and send it to the Administration in case a mistake is found?

1.Press the button PrintScreen (PrtScr) on the keyboard.
2.Open any graphic editor, or example: PAINT, File - New, Edit - Insert, File - Save as.
3.Upload your picture to any file hosting - http://imageshack.us// - as an example.
4.Copy the picture link and paste it into your message.